Frequently Asked Questions

Frequently Asked Questions

What products do you offer?

We offer a curated selection of Zdzisław Beksiński art prints, available as posters, framed prints, and canvas prints in various sizes.

Are the products made to order?

Yes. Our posters, framed prints, and canvas prints are made to order through our print-on-demand fulfillment partner, Gelato.

How long does shipping take?

Delivery times vary depending on your location, product, and shipping method. An estimated delivery time is provided at checkout when available.

Do you offer tracking?

Yes. Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

What if my artwork arrives damaged?

If your order arrives damaged, defective, or incorrect, contact us within 30 days of delivery with your order number and photos of the issue. Please see our Refund Policy for more information.

Can I return my order?

Because our artwork is made to order, we generally do not accept returns for change of mind or incorrect size selection. Damaged, defective, or incorrect orders are covered by our quality guarantee.

Can I cancel my order?

Contact us as soon as possible after placing your order. Cancellation may not be possible once production has started.

Are the artworks officially licensed?

Our store only offers artwork for which we have the appropriate rights or authorization to reproduce and sell. If you have questions about a specific artwork, please contact us.

How can I contact you?

For questions about products, orders, or shipping, contact us at:

Email: Support@ZdzisławBeksiński.com

We’ll be happy to help.